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client quote:

“SourcePoint brought deep knowledge and insight to our decision process that we could not have obtained without their involvement.”

 

Thought leadership ideas around the outsourcing of Contact Centers and Business Processes is the hallmark of SourcePoint Partners.  Here you will find presentations, whitepapers and articles published or presented by SourcePoint Partners in various public forums.

 

In addition, SourcePoint conducts research for clients on issues specific to their particular needs.  This research can include secondary research and/or primary research as well depending on the areas to be addressed and your needs.  For more information, contact us via e-mail at research@sourcepointpartners.com.

 

We are currently conducting a survey on Outsourcing Trends in the Insurance Industry.  If you are interested in participating in this survey or would like to request a complimentary copy of the whitepaper presenting the survey results, please click here

 

  • Download the Executive Summary with the key messages from SourcePoint Partners' May 15th workshop on "Outsourcing in the Insurance Industry" held in Atlanta, GA

  • Download the presentation on "Integrating the customer contact center" from the 5th Annual Insurance Technology Symposium held on 3rd of February, 2003 in Scottsdale, AZ.

  • SourcePoint Partners also has presentations on the following topics that can be made available to qualified carriers only by sending a request e-mail with your contact details to contact@sourcepointpartners.com :

    • Insurance outsourcing: State of the Market

    • Strategic outsourcing

    • Outsourcing business models

    • Sourcing strategy roadmap

    • On-shore, Near-shore and Off-shore: Where do I go?

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Contact us via e-mail at: contact@sourcepointpartners.com